- Canvas 24/7 Help (option 1) 978.542.2036
- Immediate Classroom Support (option 2) 978.542.2036
- ITS Help Desk (option 3) 978.542.2036
Nej Ahmed
Integration Developer, ITS, Technology Services978.542.5183
Rob Banks
Senior Integration Developer and Reporting Analyst, ITS, Technology Services978.542.5187
Derek Barr
Assistant Director, ITS Digital Media and Classroom Technology Services, ITS, Client Support ServicesClassroom Building 159978.542.2277
Tyrone Brown
Tier 1 Customer Support Agent, ITS, Client Support ServicesClassroom Building 2204978.542.6741
Bryan Cassell
Assistant Director, ITS Wireless & IoT Systems, ITS, Networking ServicesStanley Building 200978.542.2127
Corinto Cevallos
Director, Application and Integration Architect, ITS, Technology Services978.542.5082
Patrick Cheever
IT Service Desk Technician, ITS, Client Support Services978.542.2477
David Cochran
Staff Associate, Senior Software Developer Analyst, ITS, Application ServicesStanley Building 200978.542.6598
Carole Crowther
Director of Telecom and Unified Communications, ITS, Technology ServicesStanley Building 200978.542.6688
Cecilia de Medeiros
Educational Technologist, ITS, Faculty Support ServicesStanley Building 200978.542.5235
Sharon Fulton
Telecommunications Manager, ITS, Technology ServicesStanley Building978.542.6971
Trisha Girard-MacGregor
Assistant Director, ITS Client Support Services, ITS, Client Support ServicesClassroom Building 2204978.542.2281
Dan Gomes
Director, Data Center, ITS, Technology ServicesStanley Building 216978.542.6526
Jason Hagberg
Staff Associate, Remote Desktop Administrator, ITS, Client Support Services978.542.4670
Peyman Haigh
Systems Administrator, ITS, Technology ServicesStanley Building 200978.542.6927
Marissa Hanson
Digital Media Technologist, ITS, Client Support ServicesClassroom Building 159978.542.3348
Brian Helman
Chief Information Security Officer, Information Technology ServicesStanley Building 204978.542.7272
Dean Igoe
Asset Management Specialist, Information Technology ServicesClassroom Building 159978.542.7413
Steve Landry
Senior Director, Enterprise Systems, ITS, Technology Services978.542.2872
Dave Machado
PeopleSoft Administrator, ITS, Application ServicesStanley Building 200978.542.2443
Leonid Maltsev
Assistant Director - ITS Help Desk, ITS, Client Support ServicesMeier Hall 103978.542.3030
Daniel McCue
Assistant Director, Network Engineering and Operations, ITS, Networking ServicesStanley Building 200978.542.6909
Tom Mosychuk
Identity and Access Management Administrator, Information Technology Services
Vasudha Mungi
Senior Database Administrator, ITS, Technology Services978.542.2650
Karen Piotrowski
Director, Digital Strategy and Development, ITS, Service Transition978.542.3044
Pranit Pokhrel
ITS Endpoint Hardware Technician, ITS, Client Support ServicesMeier Hall 103978.542.5052
Paul Powers
ITS Business Analyst, Information Technology Services978.542.5221
Gail Rankin
Executive Director and Deputy Chief Information Officer, ITS, Faculty Support ServicesStanley Building 211978.542.7037
Eric Reinhold
Systems Administrator, Information Technology ServicesStanley Building978.542.6515
Jacob Rogerson
Digital Media and Classroom Technology Technician, ITS, Media Services
Mike Rose
Deputy CIO, ITS, Technology ServicesStanley Building 212978.542.6987
Lorien Sheehan
ITS Budget & Purchasing Administrator, Information Technology ServicesStanley Building 213978.542.6740
Benjamin Stewart
Director, Networking, ITS, Technology ServicesStanley Building 209978.542.7142
Steve Swartz
Chief Information Officer, Information Technology ServicesStanley Building 213978.542.6699
Marcie Talbot
Knowledge Management Analyst, ITS, Service TransitionMeier Hall 325B978.542.7114
Khoi Trantuan
Desktop and Software Support, ITS, Client Support ServicesMeier Hall 103978.542.3029
James Valente
Associate Director of Information Security, ITS, Technology ServicesStanley Building 215978.542.2739
David Walker
Digital Media Services, ITS, Media ServicesMeier Hall 105978.542.7449
Jeffrey Welin
Enterprise Application/System Administrator, ITS, Application ServicesStanley Building 200978.542.6055
Neville Williams
M365 Administrator, ITS, Faculty Support ServicesStanley Building978.542.5430
Richelle Williams
Technology Training Coordinator, ITS, Service TransitionClassroom Building 2205978.542.2538